Heather Schwalm

For Heather Schwalm, Banking Center Manager with First Merchants Bank, giving back isn’t something she does only when time allows—it’s a priority.

“I enjoy giving back, and I like knowing that the time I give means something,” Heather said. “Life is busy for all of us, so being able to give the time I have is very meaningful to me, and I give as much of it as I can.”

Heather began her banking career in 2013 as a teller with Monroe Bank & Trust. As a new mother, she was initially drawn to the profession because of its consistent schedule and regular hours. What she discovered, however, was a career that aligned perfectly with her strengths and passion for helping others.

“I ended up finding my niche,” she said. “I liked it, and I love being around people and helping people.”

When First Merchants acquired Monroe Bank & Trust, Heather continued her journey with the organization. Today, as a Banking Center Manager, she finds fulfillment in helping clients, teammates, and community members succeed. She describes herself as a caretaker at heart and believes First Merchants has provided countless opportunities to live out that calling.

“I just want to help everyone,” she said.

That commitment extends far beyond the banking center. Heather serves as Chair of Habitat for Humanity of Monroe, sits on the board of Paula’s House, is an active member of and on the board for Kiwanis, supports Special Olympics initiatives, and frequently volunteers at a local soup kitchen. She’s also involved with Bed Race to Aid Children, an organization dedicated to building and delivering beds to children in Monroe County who don’t have them.

“I volunteer for literally anything that comes up,” Heather said. “Basically, anything I’m asked to help with, I’ll help with.”

Even with a busy schedule that includes bartending on weekends, Heather continues to find ways to serve others and make a positive impact in her community. Heather’s dedication to service exemplifies the First Merchants’ commitment to supporting one another and strengthening the communities we serve.

Looking ahead, she plans to dedicate even more time to volunteering in retirement.

“When I retire, that’s exactly what I’m going to do,” she said. “But until then, I give as much time as I can.”

The Teammates in Action series features First Merchants teammates who embody the spirit and impact of the company’s Vision: “to enhance the financial wellness of the diverse communities we serve.”