BUSINESS ONLINE BANKING

Access Your Accounts Online

Business Online Banking is one of the easiest, fastest and most convenient ways to manage your business accounts! Enroll in Business Online Banking and you'll also be eligible to activate Mobile Banking and  receive account statements online!

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Graphic button of computer screen login page for first merchants online bankingOverview

With Business Online Banking, you can check balances, view statements, transfer funds and pay your bills online, anytime, anywhere. You can set up ACH payments and wire transfers (fees may apply), set up account alerts, order checks, enroll in Mobile Banking and more, all in a secure, web-based environment. Choose Read More for details about these features, or try the system out for yourself using our demo.

We've Got Answers

Have questions about signing in? Want to learn how to make a payment or create alerts within Business Online Banking? Click Read More for answers to common questions or download our Quick Start Guides to learn how to perform key tasks within the system.

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Quick Start Guides:

You'll have access to a detailed Help resource once you're enrolled, too.

Have questions? Call our Treasury Solutions Center at 1.866.833.0050.
Or, learn about Online Banking for personal accounts instead.

Business Online Banking Terms and Conditions

FAQs

Can I use Business Online Banking to pay my First Merchants Loan?
  • Yes. Rollover, Transfers and Payments tab, under Loans, select Manage loans. Click the loan account you wish to pay and select an Action from the dropdown menu on the right. Enter the payment details and click Continue.

What are the Business Bill Pay limits?
  • Transaction Limits are as follows: $10,000 for single payment, $20,000 daily limit.

What is the cutoff time for internal bank transfers?
  • Account to Account Transfers will be posted as pending transactions when initiated. Transfers initiated prior to 9 p.m. ET will be effective the same business day. Transfers initiated after 9 p.m. ET will be effective the next business day.

What types of accounts can be accessed on Business Online Banking?
  • Checking, Savings, Loan and CD accounts are available on Business Online Banking.

Can I see images of my deposit tickets?
The phone number listed for the One-Time Security Code is not a valid number.
  • If the phone number(s) presented are not valid, please contact Treasury Solutions at 1.866.833.0050 to update your phone number(s).

What is the “One-Time Security Code” needed to log in?
  • The One-Time Security Code will be required the first time you log in to the system and each time you log in with a different device. You will be prompted to initiate a phone call or text and receive a one-time code that you will input to access the system.

    • We recommend using the Phone option the first time you log in. Select a phone number and click Continue. The system will display a code that you will provide either verbally or with your phone's keypad when the call is received.
    • If you choose the Text message option, you will enter the one-time code in Business Online Banking that will be sent in a text from Short Code 63018.
Where do I log in to Business Online Banking?
  • From firstmerchants.com, select Business Online Banking from the dropdown menu in the login box to begin the login process. If you’re using a mobile device, you’ll see mobile login options as well. 

Can I send and receive messages in Business Online Banking?
  • The “Contact Us” feature under the Administration tab allows you to send/ receive secure messages to/from the bank. You can submit requests to add or delete accounts, maintenance, photocopy requests, etc.

How do I get assistance with Business Online Banking?
  • Many questions can be answered by clicking on the “How do I…”, “Terms”, or “FAQs” links at the bottom of each page or call Treasury Solutions at 1.866.833.0050 for assistance.

How do I sign in to other online services, like remote deposit or merchant services?
  • From firstmerchants.com, simply select the correct service from the signin box’s dropdown menu. You’ll be taken to that service’s signin page to begin the login process.

How secure is my account information with Business Online Banking?
  • Business Online Banking is equipped with layered security and Out-of-Band Authentication to help mitigate both internal and external fraud. You are protected at login and when you initiate a transaction.  Please visit our Security Center at https://www.firstmerchants.com/security-center for additional information.

    First Merchants Bank or any of its divisions, will not contact you via email, phone, or other means and request confidential information.
Can I try out Business Online banking before enrolling?
  • Yes! To check out the online banking demo, click here.

How much account history is available?
  • Up to 18 months of transaction history is available in Business Online Banking. You can access account history and search transactions with the Reports/Activity-deposit accounts function.
What if I lock myself out of my account?
  • If you enter your password incorrectly three times, you will be temporarily locked out of the Business Online Banking system. Please call Treasury Solutions at 1.866.833.0050 to reset your password.

What page should I bookmark to sign in?
  • We recommend you bookmark www.firstmerchants.com to take full advantage of our integrated signin box and to access the rest of our online content.

What information do I need to sign in to Online Banking?
  • You'll need your Company ID, User ID, and your password to sign in to Business Online Banking from www.firstmerchants.com