What We Do: Monitoring and Fraud Alerts
We take the safeguarding of your account very seriously and monitor debit card activity for suspicious transactions. We are always looking for ways to stop fraud faster, and with our enhanced fraud prevention tools, we can do just that.
With Text Fraud Alerts, we can quickly text you if we see something suspicious. If you receive a fraud alert message, just respond whether the transaction was yours or not. And don’t worry – if you miss our text we’ll also try to
call you or send you an email. There’s no need to enroll, and messages are free for U.S. customers with AT&T, Verizon, Sprint, or T-Mobile service. Remember: we will never ask you for your entire account or social security number.
You should know that if you are the victim of debit card fraud, we will protect you. The Electronic Funds Transfer Act protects consumers from losses due to debit card fraud artists if you report fraud in a timely fashion. MasterCard® has taken the
protection a step further by instituting a zero liability policy stating consumers will not have to pay for any purchases made fraudulently using MasterCard® debit cards, regardless of the time it takes to report the incident.*
Peace of mind no matter where life takes you.