MONROE BANK & TRUST Personal Online Banking

Personal Online Banking

Login

If you were an active Monroe Bank & Trust Online Banking customer, your online banking was automatically migrated to First Merchants Online Banking. Your current Monroe Bank & Trust Online Banking Username/Login ID will be your ‘Login ID’ on the First Merchants system unless otherwise communicated to you. Your Login ID is case sensitive, so please be sure to enter it correctly.

Personal Online Banking Login

  • To access First Merchants Online Banking, visit firstmerchants.com.
  • Follow the login instructions provided in your email using the sign in to online services box in the upper left corner of the page.
  • To log in , you will need your Login ID and Password.

Verification

  • Once you have entered your Login ID you will see security options displayed. The new system has enhanced security and utilizes a security code through either an automated phone call or a text message to your mobile phone. Click on the 'Continue with Security Code' box and a window will display the phone numbers we have on file for you and prompt you to choose a verification method. Once you have completed your verification, you will enter your temporary password and be prompted to change your password to one that you create. If you have questions please contact Customer Service at 1.800.205.3464.

Phone Call Verification

  • If you would like an automated phone call to one of your phone numbers on record, select the phone number and hit continue.
  • You will receive a phone call that will prompt you to enter the code displayed on your computer screen using your phone. Click 'Phone Call Complete' on your computer when finished.

Text Message Verification

  • If you prefer to receive a Text Message, simply select “Send a text message to a mobile phone on record” and select Continue. You will be prompted to enter your mobile phone number. Please note – only phone numbers that we have on file (and that were displayed on the previous screen) are eligible to receive text messages. After hitting “Send Text Message”, follow the prompts and enter the text code on your computer.

Your New Password

  • New temporary passwords were emailed out to you. Use this password during your first login to First Merchants Online Banking. Your password is case sensitive so please be sure to enter it correctly.
  • During your first login, you will be prompted to change your password. First Merchants passwords do not expire.
  • If you have trouble logging in, pleascheck out our troubleshooting guide or contact Customer Service at 1.800.321.0032.

Some important things to note about the transition to First Merchants Online Banking:

  • Account transaction history: Your Monroe Bank & Trust transaction history through November 8 will not be available in First Merchants Online Banking.
  • Alerts and account nicknames: Please make a note of any alerts or nicknames you have set up in Monroe Bank & Trust system, so you can re-enter them beginning November 11.
  • Online Banking Bill Payment: Payees and payments will be transitioned to First Merchants Bill Pay and processed as scheduled.
  • E-bills within Bill Pay: Beginning November 18, re-enroll for e-bills within the First Merchants Bill Pay system.
  • eStatements: Online banking users will not need to re-enroll for eStatements. If you were enrolled in eStatements at Monroe Bank & Trust, you will automatically be enrolled on the First Merchants Bank eStatements system.