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TEXT BANKING

Text us whenever - We always respond.

Our free Text Banking service is the fastest, easiest way to check your accounts on the go. Monitor your finances at anytime from anywhere. Just text commands to 49794 from your enrolled mobile phone.



Learn how to enroll, then bank anytime from your phone! Watch our How to enroll Text Banking video.

View Text Banking User Guide

Download a text command wallet guide

iphone-text

Message and data rates may apply. Contact your wireless carrier for details. By playing videos on this page, you will be shown content embedded from youtube.com, whose privacy and security policies differ from our site. First Merchants is not responsible for and does not endorse, guarantee, or monitor content, availability, viewpoints, products or services that are offered on other websites. First Merchants is not liable for any failure of products or services advertised on the linked web sites; youtube.com may provide less security than firstmerchants.com.


FAQs

I enrolled in Text Banking with my phone number but did not receive a text message. What should I do?
  • Typically you should receive a text message within a few minutes after enrolling, however sometimes mobile carriers experience delays which slow down text message delivery. While waiting, make sure your phone has a wireless signal. In addition, be sure you entered the correct phone number on the enrollment site. After waiting a few minutes if you still have not received your text message, try sending the activation code. If you still do not receive a text message, contact your wireless carrier to be sure text messaging is enabled on your phone.

Will I receive unsolicited text messages?
  • No. You will only receive messages when you specifically request them with one of the Text Banking commands or if you subscribe to Mobile Alerts.

What does SMS mean?
  • SMS stands for Short Messaging Service. It is also called text messaging.

What text commands can I use with First Merchants Text Banking?
  • FUNCTION

    COMMAND

    DESCRIPTION

    Balance

    B

    Summary of available balances for all accounts

    History

    H

    Summary of recent transactions per account

    Command

    C

    List of available Text Banking commands

    Help

    HE

    Help content for Text Banking

    Login

    L

    Receive a URL for the First Merchants Bank Mobile Browser website

    Recover

    R

    Receive a URL and new activation code for the First Merchants Bank Mobile Browser web site

    Stop

    S

    De-activate all First Merchants Bank text services

What number do I send text commands to?
  • The short code for First Merchants Text Banking is 49794. Send all text banking requests to this number. Note: First Merchants may send you messages from other numbers for other services, such as login authentication, People Pay notifications, or alerts.

How much will I be charged for each text received?
  • First Merchants Text Banking is free of charge, however, your wireless provider’s standard text messaging and other rates may still apply.

How many text messages will I receive daily?
  • During text banking enrollment, personal users will receive up to 3 SMS messages. Thereafter, you will receive a message in response to each SMS request you submit. If you have a large number of accounts, you may receive more than one message in order to report all of your account balances.

What is First Merchants Bank Text Banking?
  • Text banking gives personal Online Banking users access to accounts via text (SMS) messages on your phone. It's a fast, easy way to look up account balances or recent account history by sending a text command to a shortcode.