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LEVEL ONE BANK Mobile Banking

Mobile Banking

First Merchants Mobile Banking, available to you beginning August 29, includes the First Merchants Mobile App, text banking, and a mobile browser option. The service is free and available to all Online Banking customers, but you must access Online Banking before logging in to Mobile Banking for the first time. Once you've downloaded the First Merchants app, you'll sign in using the same ID and password you use for Online Banking.

To Activate Mobile Banking:

  1. You must log in to the First Merchants Online Banking system, enter the temporary password emailed to you and change the password to one you will use going forward before accessing your accounts via Mobile Banking. If you bypass this step, you may be temporarily locked out.
  2. Install the First Merchants Mobile app, available for Android phones and tablets, Apple iPhones and iPads. Search First Merchants Mobile in your device's app store.
  3. You can enroll directly in mobile banking from the downloaded mobile app. When signing in, you will use the same credentials as you do for Online Banking. During your first mobile login for each device, you will be required to authenticate yourself.

Mobile App:

First Merchants Mobile Apps are available in the Apple and Google Play store. Use your Apple or Android smartphone to check balances, pay bills, transfer funds, locate banking centers/ATMs and much more. And thanks to the Mobile Deposit feature, depositing checks is as simple as snapping a picture on your smartphone or tablet device.

Text Banking:

Our text banking service is a fast, easy way for online banking users to check accounts on the go. Check your account balance or view recent transactions by texting commands to 49794 from your enrolled mobile phone. Visit firstmerchants.com/textbanking.pdf for more details. Standard text messaging rates apply, so you should check with your carrier to avoid unexpected charges.

Debit Card Control:

Use your First Merchants Mobile App to control your First Merchants Personal Debit MasterCard. Turn your First Merchants Personal Debit Card on and off in the event your card is lost or stolen, set location limits on transactions including dollar amounts and merchant categories.

Zelle®:

A fast and easy way to send money to friends, family, and others you trust. Send money to, or receive money from, people you trust with a bank account in the U.S. Available only for Personal Mobile Banking.


Mobile Wallet:

With mobile wallet options like Apple Pay and Samsung Pay, you can pay for goods and services using your mobile device using your First Merchants Personal Debit Mastercard.