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I forgot my username or password, how do I get access?
  • If you have forgotten your username or password, please select the link at the bottom of the login box for “Account Recovery” on the app, or “Forgot Login ID” on the Personal Online Banking on the login located at www.firstmerchants.com. This will allow you to retrieve your username, unlock your account and change your password. If you need help, please call customer service at 1.800.205.3464.