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First Merchants Online Banking System Requirements

The following operating systems and browsers have been approved to meet security and application requirements for First Merchants Online Banking. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.

Operating SystemMICROSOFT INTERNET EXPLORER®APPLE SAFARI®Mozilla Firefox®Google Chrome®
Windows 7 11.0 - 45.0 50.0
Windows 8.1 11.0 - 45.0 50.0
Windows 10 11.0, Edge - 45.0 50.0
Mac OS X 10.10 (Yosemite™) - 9.0 45.0 -
Mac OS X 10.11 (El Capitan™) - 9.0 45.0 -
iPad - 8.0 - -
iPad mini - 7.1 - -


For other questions about Online Banking, check out our FAQs or contact us at 1.800.205.3464.

First Merchants Business Online Banking System Requirements

The following operating systems and browsers have been approved to meet security and application requirements for First Merchants Business Online Banking. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.

Operating SystemMICROSOFT INTERNET EXPLORER®MICROSOFT EDGE®APPLE SAFARI®Mozilla Firefox®Google Chrome®
Windows 7 64 bit 10.0, 11.0 - - 44.0 and higher 48.0 and higher
Windows 8.1 64 bit & 32 bit 11.0 - - 44.0 and higher 48.0 and higher
Windows 10 64 bit & 32 bit 11.0 25.0 or and higher - 44.0 and higher 48.0 and higher
Mac OS X 10.9 (Maverick™) 9.0 - - - -
Mac OS X 10.10 (Yosemite™) 9.0 - - - -
Mac OS X 10.11 (El Capitan™) 9.0 - - - -

For maximum security, we recommend the use of the latest browser versions (including security patches) and operating systems.

If a browser or operating system is no longer supported by the vendor, it is not supported by us. 

Beta versions of browsers and operating systems are not supported.

For other questions about Business Online Banking, check out our FAQs or contact us at 1.866.833.0050.

Merchant Services System Requirements

The following browser is recommended for Merchant Services. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.

Microsoft Internet Explorer 11

Remote Deposit Capture System Requirements

The following browser is recommended for Remote Deposit Capture. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.

Microsoft Internet Explorer 11

Lockbox System Requirements

The following browser is recommended for Lockbox. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.

Microsoft Internet Explorer 11, with compatibility view enabled


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HOW CAN WE HELP?

Have questions or need assistance? Just give us a call at 1.800.205.3464. Our Customer Service team is available weekdays from 7 a.m. until 8 p.m. ET, and from 9 a.m. until 3 p.m. ET on Saturdays.

Looking for a different number or an online form? Find it on our contact page.