Choose your FAQ category through the drop-down menu below.
What page should I bookmark to sign in?
How much can I transfer between accounts via external transfers?
How do I make a loan payment online?
What is Overnight Check Delivery?
What Internet browser should I use to access Online Banking?
How do I pay a bill online?
Can I change my user ID if I want to?
How do I see if a check or deposit has cleared my account within Online Banking?
How much account history is available?
What is the cutoff time for transfers between my accounts with First Merchants?
What is the cutoff time for transfers to accounts at other institutions?
How do I take an advance from my HELOC online?
How do I get copies of my monthly bank statement?
How do I enroll in online banking?
Does my Available Balance include overdraft coverage amounts?
How do I sign in to other online services, like my credit card or 401k account?
What if I lock myself out of my account?
What are external transfers?
How do I order checks within Online Banking?
Can I see images of my deposits?
How do I sign in to a joint account?
How do I find where your ATMs are located?