First Merchants is accepting PPP applications as of January 19, 2021.
Even family members. You do the math. When you tell your friends about First Merchants and they open a qualified account, you could earn a $50 reward card. You can even earn up to $500 a year when referring multiple friends!REGISTER AND START REFERRING NOW
Empowered Bankers. Confident You.
Different people need different solutions.
Working together, we create them. The freedom First Merchants gives its bankers is a refreshing change, and customers can experience the difference. That responsiveness leads to the customer's own empowerment, in the form of reliable advice, rapid decision-making and the choice of competitive financial products.
Top Personal Banking FAQs
- There are multiple ways you can access your Home Equity Line of Credit funds.
- Credit Line Equity Access Checks or Credit Card – Access your funds via credit line equity access checks or credit card transaction using the Equity Access checks or card associated with your HELOC.
- Online – Simply log in to your online banking account and easily transfer money from your HELOC directly into your checking or savings account.
- Telephone Request – Call customer service at 1.800.205.3464 to request a credit advance from your Credit Line be applied to your designated account.
- Request by Mail – Mail a request to your local banking center.
- In-Person Request –Visit your local banking center to request a credit advance.
- For a copy of your monthly bank statement, visit your local banking center or call customer service at 1.800.205.3464. You may also access statements in online banking. Under the accounts tab you’ll see tabs for “eDocuments” and “eStatements.”
- To complete a mobile deposit, download our mobile banking app and log in using your online banking credentials. Select the gold plus symbol (“Mobile Deposit”) and choose which account will receive the funds. Endorse the check, take a photo and send it. The app will walk you through step by step.
- To add text banking, log in to online banking. Under the “Customer Service” tab, select “Manage Mobile Banking Settings and Add Text Banking.” To enroll your mobile device, select your mobile carrier and enter your mobile phone number. View and accept the terms and conditions and click “Enroll.” Select “Continue” to activate text banking. You will then receive a text message for confirmation. Reply with the activation code on screen to complete the enrollment.
- You can use online banking to transfer your payments monthly or set up automatic recurring transfers. Log in to online banking and navigate to the “Pay and Transfers” tab. Under “Loan Payments,” select “Make a Loan Payment.” Add the account you wish to pay from and choose the account that is to receive the funds. Click “Continue” and select if you would like to make a regular payment or one with additional funds to reduce the principal. Finally, select the date the payment is to be made.
- To sign up with direct deposit, use routing number 074900657 along with your account number. You can also provide your employer with a voided check if accepted.
- Please visit your local banking center or call customer service at 1.800.205.3464. You can also order checks by signing in to your online banking account and selecting “Order Checks” under the “Customer Service” tab. Select the correct account number and you will be directed to the Deluxe Checks ordering website.
- To order a new First Merchants debit card, visit your local banking center. To reorder a debit card, visit your local banking center or call customer service at 1.800.205.3464.
- Access your mobile wallet on your phone and select the add card function. Add your First Merchants debit card by entering all necessary card information in the provided fields. Once complete, call the toll-free number provided and follow the security steps outlined. An email will be sent to you to confirm your card has been added.
- Visit firstmerchants.com and under the “Personal” tab select “Checking.” The “Refer A Friend” tab is located at the top of the left navigation. Use the form on this page to register. After you’re registered, you can invite your friends and family. Once your friend registers for the referral offer using your personal referral link and then opens a First Merchants Bank personal checking account with a deposit of $100 or more AND completes 15 debit card transactions (excluding ATM transactions) within 60 days of account opening, you will each receive a $50 Mastercard® Reward Card. The more friends you refer, the more you can earn – up to $500 per calendar year.
- To dispute a charge, visit your local banking center or call customer service at 1.800.205.3464 to file a dispute. However, please note that you may need to follow up at the banking center.
- To request a refund, visit your local banking center or call customer service at 1.800.205.3464.
- To find an ATM near you, visit firstmerchants.com and click the “Locations” tab in the upper right corner. In the “Location Types” field, select “ATM” and enter your address, city, state or ZIP code. To find an ATM on the mobile app, click “More” then select “ATM Locations.” Enter your city, state or ZIP code for the nearest location.