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Text Banking

Text us whenever - We always respond.

Our free Text Banking service is the fastest, easiest way to check your accounts on the go. Monitor your finances at anytime from anywhere. Just text commands to 49794 from your enrolled mobile phone.

Learn how to enroll, then bank anytime from your phone!

  • Text 49794 with one of these commands
  • It’s free and available to all personal Online Banking users

View Text Banking User Guide

Download a text command wallet guide

Message and data rates may apply. Contact your wireless carrier for details. By playing videos on this page, you will be shown content embedded from youtube.com, whose privacy and security policies differ from our site. First Merchants is not responsible for and does not endorse, guarantee, or monitor content, availability, viewpoints, products or services that are offered on other websites. First Merchants is not liable for any failure of products or services advertised on the linked web sites; youtube.com may provide less security than firstmerchants.com.


Do I have to have a particular phone or a text message or data plan?

I activated Mobile Banking on my device's browser. Why am I being asked to activate again?

Which wireless carriers are supported?

How do I enroll in First Merchants Mobile Banking?

Which mobile devices are supported?

Is Mobile Banking secure?

What happens if I change my wireless provider or mobile number?

What if my phone is lost or stolen?

How do I transfer the First Merchants Mobile Banking service to a new device?

What is the cost for First Merchants Mobile Banking?

How do I opt out?

Can I use multiple devices to access First Merchants Mobile Banking?

What is First Merchants Mobile Banking?

What if I did not receive a text message to verify my Mobile Banking enrollment?

I'm not enrolled for online banking. Can I still use Mobile Banking?

What Mobile Banking modes may I enroll?

What is my User ID?

Can I save my User ID on the device?

Do I have to accept the Terms and Conditions?

What is my Password?

What if I do not remember my User ID or Password?

What do I use for a Mobile Number if I am using a tablet or MP3 device, such as an iPad or iPod?

I received an activation code but never used it. What do I do now?

Where can I find the First Merchants mobile application to download?


Have questions or need assistance? Just give us a call at 1.800.205.3464. Our Customer Service team is available weekdays from 7 a.m. until 8 p.m. ET, and from 9 a.m. until 3 p.m. ET on Saturdays.

Looking for a different number or an online form? Find it on our contact page.