First Merchants Bank is as mobile as you are! Do your banking, pay bills, pay people and even more as a First Merchants mobile banking customer.
The First Merchants mobile wallet gives you greater security and convenience on purchases at millions of participating retailers - without ever reaching for your Debit Card.
Fraudsters are using phone calls or texts claiming to be from First Merchants and requesting your login information to “protect” you. Please note: : First Merchants will never request your username or password.
Online Banking is one of the easiest, fastest and most convenient ways to manage your personal accounts, and it's free! Enroll in Online Banking and you'll also be eligible to activate Mobile and Text Banking and
receive account statements online!
You'll have access to a detailed help resource once you're enrolled, too.
Have questions? Call our Customer Service line at 1.800.205.3464. Or, if you're a business client, learn about Business Online Banking instead.
Online Banking Terms and Conditions
You can use Bill Pay to quickly set up and pay your bills easily and securely; just click on Pay and Transfer > Pay Bills to get started.
To pay your bills online, you simply add the companies and people you want to pay. You can pay anyone in the United States that you would normally pay by check or automatic debit. Even if you do not receive bills from the company or person you want to pay, you can add the information we use to make the payments.
Quick Facts About Paying Your Bills
If you need to send money or make a payment quickly, consider an Expedited Payment/Overnight Check Delivery. This service within Bill Pay supports payments to both businesses and individuals who do not accept electronic payments. Payment instructions received by 2:00 p.m. will be processed for delivery the next business day. Fees apply.
All transfers received after 9 p.m. ET will be processed on the next business day.
'Once, now' transfers between your First Merchants accounts will affect your available balance and appear in account history immediately as a pending item. Settlement of the transfer will occur the next business day if the transfer is after 9 p.m. ET or on a non-business day. Scheduled or recurring transfers will be processed and appear the morning of the date scheduled.
$5,000 per transfer, per business day.
External transfers enable personal banking customers to transfer funds to or from a deposit account at another institution. Before transfers can take place, you will be required to verify the amount of two small deposits to the external account.
Once you're signed in to Online Banking, you can view cleared transactions by clicking on the name of the account you'd like to see details for, or by choosing Account Activity under the Accounts tab. The Pay and Transfer tab options enable you to view scheduled, pending, and cleared transactions for a selected account.
You can reorder checks through Deluxe within the Customer Service tab of Online Banking. Just choose Order Checks and select the appropriate account.
Yes, Online Banking allows you to view the front and the back of each deposit ticket.
From firstmerchants.com, simply select the correct service from the signin box’s dropdown menu. You’ll be taken to that service’s signin page to begin the login process.
Yes, once you're signed in to Online Banking, you can change your ID under Customer Service > Change User ID. The ID can be changed to any available ID that meets the requirements (8- 32 characters, must include at least 2 letters and 2 numbers, maximum 5 change attempts per day, cannot reuse a user ID, must be different from your password).
If you enter your password incorrectly three times, you will be temporarily locked out of the Business Online Banking system. Please call Treasury Solutions at 1.866.833.0050 to reset your password.
We recommend you bookmark www.firstmerchants.com to take full advantage of our integrated sign in box and to access the rest of our online content.