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Legacy Browsers

Personal users:

Please take steps to update your browser to the newest version of Internet Explorer, or consider installing an alternate web browser such as Google Chrome or Mozilla Firefox for full access to our website.

If you are viewing our site on Internet Explorer 10 or newer but are still receiving this notice, you may have compatibility view enabled. To disable compatibility view for firstmerchants.com, follow these instructions.

For more details on supported versions and browsers for Online Banking for your operating system, visit our browser help page.

Business clients:

Please take steps to update your browser to the newest version of Internet Explorer, to ensure this site, as well as any online services you access, support the browser you're using.

If you are viewing our site on Internet Explorer 10 or newer but are still receiving this notice, you may have compatibility view enabled. To disable compatibility view for firstmerchants.com, follow these instructions. (If you are a Lockbox user, for best results, you should also enable compatibility view for lockboxonline.com.)

For more details on supported versions and browsers for Business Online Banking, Merchant Services, Remote Deposit Capture, and Lockbox services, visit our browser help page.

We’re grateful for your business and we appreciate your understanding. Don't hesitate to contact us if we can be of further assistance.

Browser help

Contact us

HOW CAN WE HELP?

Have questions or need assistance? Just give us a call at 1.800.205.3464. Our Customer Service team is available weekdays from 7 a.m. until 8 p.m. ET, and from 9 a.m. until 3 p.m. ET on Saturdays.

Looking for a different number or an online form? Find it on our contact page.