Make the switch to eStatements
Enjoy peace of mind by switching to eStatements. Paper statements can put you at risk for identity theft if they are left in your mailbox or not properly shredded. Choose eStatements and your personal information will be secured and protected.
Receive your statement faster and find it more easily by choosing eStatements. No need to wait on the mail system to reconcile your account - we'll send you an email as soon as a new statement is available!
Once you enroll, you can view up to 18 months of eStatements within Online Banking. Just choose 'eDocuments' under the 'Accounts' tab. With eStatements, you will always know where your statement is located and will have full access to it through online banking.
eStatements look similar to your regular paper statements, and by saving the paper we can help protect our environment, one statement at a time. By viewing the same information delivered through electronic channels, you can help preserve nature.
How do I sign up for eStatements?
Do I have to be an Online Banking customer to receive an eStatement?
Yes, eStatements are available through Online Banking only.
Which accounts have eStatements available?
All checking and savings accounts offer eStatements. Certificates of Deposit and loans do not have eStatement functionality at this time.
Is there a fee to sign up for eStatements?
No, eStatements are free!
How will I know when my statement is ready?
You will receive an email each time a new statement is available to view.
Will the same information be in my eStatement as it is in my paper statement?
Yes. The statement will appear just like your paper statement, only it will be in a PDF format.
Are eStatements secure?
Yes. eStatements are more secure than paper statements because you reduce the risk of mail fraud.
What are the benefits of eStatements?
Switching to eStatements has several benefits including:
- More secure than paper statements
- Faster delivery with easy access
- Helps keep you organized
- Environmentally friendly
How do I view my eStatement? What software do I need?
To view your eStatement, simply sign in to Online Banking, then choose 'eDocuments' under the 'Accounts tab' (personal users) or 'View eStatements' under the 'Reports' tab (business users). Once enrolled, you can view up to 18 months of eStatements! You will need Adobe Reader to view your statement. If you do not have Adobe Reader, you can download it for free here.
How long will my eStatement be available?
eStatements will be available in your online archive for 18 months.
Will I still receive my check images if I select eStatements?
If you are currently receiving check images with your statement, you will continue receiving those images if you are an eStatements customer.
What if I still have more questions?
Please call Customer Service at 1.800.205.3464 or Business Solutions at 1.866.833.0050.