COVID-19 Scams and Fraud

Learn How to Protect Yourself from Covid-19 Scams and Fraud

Unfortunately, fraud-related schemes associated with COVID-19 are on the rise, including a text scam. Fraudsters try to take advantage of times like this. Please be extra careful and aware. Here are a few reminders to help keep you safe:


  • We will never ask you to repeat a code to us over the phone.
  • If something looks suspicious, hang up and call us at our Customer Service phone number.
  • Do not call back to a different number given to you by a caller claiming to be your bank.
  • Do not click on a link or button in an email unless you are absolutely certain that the sender is legitimate and who they claim they are.Fraudsters can “spoof” a phone number so that a call or message looks like it is coming from First Merchants.
  • Never call a number that is left in a message that is not our number below.
  • Monitor your account closely and notify us if you see anything suspicious.
  • When you have any doubt or suspicion at all, hang up or exit out of the email and call us at 1-800-205-3464.

Protect Yourself From Fraud