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Our Philosophy

Our Mission

To be the most responsive, knowledgeable and high-performing financial organization for our clients, teammates and shareholders.

Our Culture

We are a team of associates who support and expect superior results from our company and ourselves. Accountability and execution is the foundation of our success.

Core Values

  • Client Satisfaction: Focus on the client in all that we do.
  • Teamwork: Teams make better decisions.
  • Local Decisions: Make decisions locally…stay close to the client.
  • Integrity: Maintain the highest standards with clients, associates, communities and stakeholders.
  • Quality: Provide predictably superior execution.
  • People: Respect and value people as our competitive advantage.
  • Financial Performance: We operate profitable lines of business to benefit our stakeholders.
  • Balanced Risk: Balance value creation with value preservation.
  • Credit: Manage the credit we extend.


Have questions or need assistance? Just give us a call at 1.800.205.3464. Our Customer Service team is available weekdays from 7 a.m. until 8 p.m. ET, and from 9 a.m. until 3 p.m. ET on Saturdays.

Looking for a different number or an online form? Find it on our contact page.