Monroe Bank & Trust is now First Merchants Bank
Welcome to First Merchants Bank! Your accounts have successfully been migrated into First Merchants Bank accounts. Below you will find important information to help continue the transition and provide access to your accounts via our digital channels. If you have any questions please call us at 1.800.321.0032 or visit any of our banking centers.
Important Information you should know
- Timeline and Checklist for Your Account
- Your Checking Account
- Your Savings, Investments, and Loans
- Your Debit Card
- Personal Online Banking Login
- Personal Online Banking Login Troubleshooting Guide
- Personal Online Banking and Bill Pay
- Mobile Banking
- Business Online Banking Login
- Business Online Banking Login Troubleshooting Guide
- Business Online Banking, Mobile, and Bill Pay
- Monroe Bank & Trust Commercial Credit Cards
- Remote Deposit Capture Transition Guide
- Quicken/Quickbooks™ Guides
We're here to help
We are committed to providing you with detailed information and support during this transition. If you have questions, please call us at 1.800.321.0032 or visit a banking center near you.
Monroe Bank & Trust
Does First Merchants Bank operate under any other affiliate names?
First Merchants Bank also operates under the trade name First Merchants Private Wealth Advisors.
Will The Monroe Bank & Trust signs change?
Yes. The signs will change to First Merchants Bank in mid-November this year.
Will my account numbers change?
No. Be assured that unless you are contacted directly, your account number will remain the same and you will continue to access your account as you do today.
Do I need to update direct deposits and automatic payments to avoid disruption?
No. You do not need to make any changes to your direct deposits or automatic payments as they will continue without disruption.
Should I continue to make loan payments to Monroe Bank & Trust?
Yes. Please continue to make your same payments to Monroe Bank & Trust as you do today.
If I have deposit accounts at Monroe Bank & Trust and First Merchants Bank with combined totals more than the FDIC insurance limit of $250,000, what is the FDIC insurance impact?
If you have deposits at both banks, separate FDIC insurance coverage will apply for six months after the legal merger date to provide you with time to restructure your accounts if necessary. Please be advised that First Merchants Bank also operates under the trade name First Merchants Private Wealth Advisors. If you have questions about your deposit insurance, please feel free to visit any Monroe Bank & Trust location or call the FDIC directly at 1-877-ASK-FDIC.
Should I continue to use my Monroe Bank & Trust checks, online banking, telephone banking, bill payment and Debit/ATM cards?
Yes! Prior to changes in mid-November, your Monroe Bank & Trust checks, online banking, bill payment and Debit/ATM cards will continue to work as usual. We will be communicating changes to you well in advance. Be on the lookout for communications from us via email and postal mail.
When can I begin to use First Merchants Bank locations, products and services?
We will be communicating exact dates in the coming weeks, however, you can look forward to having access to over 100 First Merchants banking centers, along with expanded product and service offerings in mid-November this year.
And now, you may use any First Merchants Bank ATM fee free! For a complete listing of First Merchants ATMs, go to www.firstmerchants.com/locations and choose the ATM search drop down.
How can I get the most current information about changes that may impact me?
Rest assured that as we identify changes that will impact your accounts and access, you will be contacted directly via postal mail and/or email. Our goal is to ensure that your banking relationship and experience remains as it is today. The Monroe Bank & Trust and First Merchants Bank teams are committed to supporting your needs and making the process as seamless experience for you.
Do I need to assign new agreements for my Treasury Management Services?
Yes, these agreements will be sent electronically early November, if you do not receive please check your spam folder or call your Treasury Management Sales Officer.