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Information Regarding the iAB Financial Bank Mobile Banking

Mobile Banking

First Merchants Mobile Banking, available to you beginning November 13, includes the First Merchants Mobile app, text banking, and a mobile browser option. The service is free and available to all Online Banking customers, but you must access Online Banking before logging in to Mobile Banking for the first time.


To Activate Mobile Banking:

  1. You must log in to the First Merchants Online Banking system, enter the temporary password emailed to you and change the password to one you will use going forward before accessing your accounts via Mobile Banking. If you bypass this step, you may be temporarily locked out.
  2. Choose "Get Started" under the Mobile Banking Center.
  3. Review and accept the legal agreement.
  4. Enter your mobile information.
  5. Select Mobile Banking Options, review the Terms and Conditions and submit your enrollment form.
  6. Install the First Merchants Mobile app, available for Android phones and tablets, Apple iPhones and iPads, and Kindle Fire from the Amazon Appstore.
  7. When signing in, you will use the same credentials as you do for Online Banking. During your first mobile login for each device, you will be required to authenticate yourself by answering a series of automatically generated challenge questions. If you would like to access your accounts via your mobile browser, visit us at m.firstmerchants.com.

 

Mobile App: With Mobile Deposit!

First Merchants Mobile apps are available in the App Store, Google Play, and the Amazon Appstore. Visit m.firstmerchants.com for links to download the correct version for you and your device. Use your Apple or Android smartphone or tablet or Kindle Fire to check balances, pay bills, transfer funds, locate banking centers/ATMs and much more. And thanks to the Mobile Deposit feature, depositing checks is as simple as snapping a picture on your smartphone or tablet device.

Download links are available at:

firstmerchants.com/mobile-banking-app. Once you've downloaded the First Merchants app, you'll sign in using the same ID and password you use for Online Banking.

Text Banking:

Our text banking service is a fast, easy way for online banking users to check accounts on the go. Check your account balance or view recent transactions by texting commands to 49794 from your enrolled mobile phone. Visit firstmerchants.com/textbanking.pdf for more details. Standard text messaging rates apply, so you should check with your carrier to avoid unexpected charges.

Mobile Web:

Can't use the First Merchants Mobile app? First Merchants offers a mobile browser option, too. Just visit m.firstmerchants.com on your mobile browser to access your accounts.

Mobile Bill Payment:

Payees and payments will be transitioned to First Merchants Bill Pay and processed as scheduled. Beginning November 13, however, you will need to re-enroll for e-bills within the First Merchants Bill Pay system.

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HOW CAN WE HELP?

Have questions or need assistance? Just give us a call at 1.800.205.3464. Our Customer Service team is available weekdays from 7 a.m. until 8 p.m. ET, and from 9 a.m. until 3 p.m. ET on Saturdays.

Looking for a different number or an online form? Find it on our contact page.