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FAQs

How do I sign up for eStatements?

Do I have to be an Online Banking customer to receive an eStatement?

Which accounts have eStatements available?

Is there a fee to sign up for eStatements?

How will I know when my statement is ready?

Will the same information be in my eStatement as it is in my paper statement?

Are eStatements secure?

What are the benefits of eStatements?

How do I view my eStatement? What software do I need?

How long will my eStatement be available?

Will I still receive my check images if I select eStatements?

What if I still have more questions?

HOW CAN WE HELP?

Have questions or need assistance? Just give us a call at 1.800.205.3464. Our Customer Service team is available weekdays from 7 a.m. until 8 p.m. ET, and from 9 a.m. until 3 p.m. ET on Saturdays.

Looking for a different number or an online form? Find it on our contact page.