Browser Help and Tips

First Merchants Online Banking System Requirements

The following operating systems and browsers have been approved to meet security and application requirements for First Merchants Online Banking. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.

 

Operating System MICROSOFT INTERNET EXPLORER® APPLE SAFARI® Mozilla Firefox® Google Chrome®
Windows Vista 9.0 4.0, 5.0 33.0, 34.0 38.0, 39.0
Windows 7 10.0, 11.0 33.0, 34.0 38.0, 39.0
Windows 8 10.0 33.0, 34.0 38.0, 39.0
Windows 8.1 10.0 33.0, 34.0 38.0, 39.0
Mac OS X 10.9 (Maverick™) 6.01 33.0, 34.0
Mac OS X 10.10 (Yosemite™) 7.0 33.0, 34.0
iPad 7.1
iPad mini 7.1

First Merchants Business Online Banking System Requirements

The following operating systems and browsers have been approved to meet security and application requirements for First Merchants Business Online Banking. Other operating systems and browsers may be used; however, they are not officially supported and some features may not function properly.

 

Operating System Apple Inc. Safari® Microsoft Internet Explorer® Mozilla Firefox® Google Chrome®
Windows 7 64 bit 9, 10, 11 30 and higher 36 and higher
Windows 8 64 bit 10 30 and higher 36 and higher
Windows 8.1 11 30 and higher 36 and higher
Mac OS X 10.8 (Mountain Lion ™) 6
Mac OS X 10.9 (Maverick™) 7

For maximum security, we recommend the use of the latest browser versions (including security patches) and operating systems.

If a browser or operating system is no longer supported by the vendor, it is not supported by us. 

Beta versions of browsers and operating systems are not supported.

For other questions about Online Banking, check out our FAQs for personal or business users or contact us at 1.800.205.3464.

 

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Below are examples of some ways to troubleshoot issues you may be experiencing with your browser.  

JavaScript Disabled

JavaScript is required for First Merchants Online Banking. 

To enable JavaScript:

Internet Explorer 8+

  1. From the Tools menu, select Internet Options... .
  2. Click the Security tab.
  3. Click Custom Level... .
  4. Scroll to the "Scripting" section of the list.
  5. Click Enable.
  6. Click OK to close each of the open dialog boxes.

Internet Explorer 7-

  1. From the Tools menu, select Internet Options... .
  2. Click the Security tab.
  3. Click Custom Level... .
  4. Scroll to the "Scripting" section of the list.
  5. Click Enable.
  6. Click OK to close each of the open dialog boxes.

Firefox 3.5+

  1. From the Tools menu, select Options... .
  2. Click Content.
  3. Check Enable JavaScript.
  4. Click OK to close the dialog box.

Safari

  1. In Safari, from the Safari menu, select Preferences... .
  2. Click the Security tab.
  3. To enable JavaScript, check in the box labeled "Enable JavaScript. ”
  4. Click Done to return to the preferences window.