Browser Help and Tips

Recommended Browsers

Online Banking works best with Internet Explorer 7 or 8 (Windows), Firefox 3.5 or 3.6 (Windows), or Safari 4.0 (Mac OSX). Other browsers have not been tested for compatibility and may display some content incorrectly. Please note that JavaScript must be enabled for full functionality. 

For other questions about Online Banking, check out our FAQs for personal or business users or contact us at 1.800.205.3464.

 

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Below are examples of some ways to troubleshoot issues you may be experiencing with your browser.  

JavaScript Disabled

JavaScript is required for First Merchants Online Banking. 

To enable JavaScript:

Internet Explorer 8+

  1. From the Tools menu, select Internet Options... .
  2. Click the Security tab.
  3. Click Custom Level... .
  4. Scroll to the "Scripting" section of the list.
  5. Click Enable.
  6. Click OK to close each of the open dialog boxes.

Internet Explorer 7-

  1. From the Tools menu, select Internet Options... .
  2. Click the Security tab.
  3. Click Custom Level... .
  4. Scroll to the "Scripting" section of the list.
  5. Click Enable.
  6. Click OK to close each of the open dialog boxes.

Firefox 3.5+

  1. From the Tools menu, select Options... .
  2. Click Content.
  3. Check Enable JavaScript.
  4. Click OK to close the dialog box.

Safari

  1. In Safari, from the Safari menu, select Preferences... .
  2. Click the Security tab.
  3. To enable JavaScript, check in the box labeled "Enable JavaScript. ”
  4. Click Done to return to the preferences window.