Collector - Credit Control, Daleville

Job Description: Contact delinquent loan customers regarding delinquent payments and bad loan payment checks, may be in person or by telephone, includes ensure past due notices are mailed; attempt to collect monies due or obtain promise to pay; accept payments or partial payments on delinquent accounts, etc. Discuss arrangements and/or problems with delinquent customers for repayment schedules and/or extensions. Trace “skips” through leads and previous contacts to affect collection of delinquent accounts. Work with repossession companies when needed. Communicate with attorneys regarding bankruptcies and foreclosures. Maintain detailed records of customer contacts.

Qualifications: Successful candidate will possess high school diploma or equivalent (GED) and up to eighteen months of specialized training or education beyond high school in a related field, plus over one (1) through three (3) years of related collections experience, auto financing or working knowledge of auto financing. Must also possess ability to maintain composure during stressful confrontations; physical ability to perform duties related to repossession; and ability to utilize various office and computer equipment (MS Word, Excel, etc.)

Hours: 8am - 5pm, Mon - Fri